Terms & Conditions
The information below must be read thoroughly and carefully before any booking is made. These terms and conditions are not subject to variation without prior consent in writing from Field Farm Project. Once a booking has been accepted by written confirmation, or by electronic means including BACS transfer or Paypal, the client(s) named on will have entered into a binding contract on the basis of the following Terms and Conditions. If you have any questions, please do not hesitate to contact us. Field Farm Project, Field Farm Lane, Colemore, Alton, Hampshire, GU34 3PX.
Any agreement based on the outlined terms and conditions arise upon the fulfilment of the following.
a) Receipt and clearance in Field Farm Project bank account of full payment or deposit as detailed in section 2 below and a fully completed booking form.
b) That the person named on the booking is taken as the client attending the course or by a legally recognised agent of the client for and on their behalf unless otherwise specified.
c) The Agreement is between Field Farm Project and the client(s) on the booking form and is the sole agreement between those parties.
d) Field Farm Project reserves the right to refuse bookings to any party or individual without need to give reasons solely at Field Farm Project’s discretion and we will return any payment accompanying the booking form.
We ask that for all of our courses with exception of the Bow Making Course and the Round Willow Baskets Level 2 for the full payment to be made upon booking.
For the Bow Making Course we ask that a deposit of £250 is made upon booking. The balance of the fee must be paid in full no later than 8 weeks before the course. If not so paid, Field Farm Project reserves the right to treat the agreement as cancelled by the client(s) in relation to Clause 3 below. Bookings made within 8 weeks of course commencement must be accompanied by payment in full.
For the Round Willow Baskets Level 2 a payment plan can be agreed upon agreement with Field Farm Project.
3 Cancellation of course
Given the substantial preparation by Field Farm Project prior to any course, the client must be aware of the following conditions and therefore agrees to such. If the booking is cancelled for any reason the following charges will be applied:
a) Cancellation more than 8 weeks before the course starts the deposit is forfeited.
b) Cancellation 4-8 weeks before course commencement will lead to 50% of the course cost being payable.
c) Cancellation less than 4 weeks before course commencement 100% of the course fee will be required by Field Farm Project.
4. Variation of course by Field Farm Project
By its very nature a Field Farm Project course is subject to natural forces and although every effort is made to comply with the course content, Field Farm Project reserves the right to alter the course content to match any natural variables. The client acknowledges that information provided by us is given to the best of our ability but that because of natural variable it may be necessary to change the itinerary and that in such circumstances it is not reasonable for Field Farm Project to be liable for any losses as a result and that our liability is limited accordingly.
5. Client conduct
Field Farm Project clients are expected to behave in a reasonable manner at all times and to comply with the reasonable instructions and leadership of Field Farm Project. Field Farm Project reserves the right to remove any client(s) from the course at the instructor/leader’s absolute discretion without recourse to repayment for that course and against the client(s) will if necessary. Circumstances that may warrant exclusion from a course includes (without limitation): intoxication, use of non-prescription drugs, abusive behaviour, inability to meet the rigours of the course from physical or mental reasons, or through lack of appropriate equipment. If you are in any doubt about your ability to meet the rigours of the course, please contact your GP before booking. For removal of any party under such conditions, Field Farm Project will not be liable to any losses as a result and Field Farm Project is also entitled to any reasonable costs arising from removal of said client(s) payable upon demand. In addition, parents, guardians or those in a position of similar responsibility are to ensure the behaviour and safe control of any children to the satisfaction of Field Farm Project.
Field Farm Project is covered by the NFU to a level of £2,500,000 for Public Liability and is insured as a Rural Education Centre, School Field & farm studies, Rural Crafts, Social & Therapeutic Gardening and Venue Hire.
The majority of Field Farm Project courses take place in the outdoors, which by its nature is never completely free from hazard. While all reasonable precautions are taken to minimise the risks the client accepts that accidents including serious injury and death can occur without Field Farm Project being at fault. The client also recognises that Field Farm Project is not responsible for loss or damage to the personal property of the client including vehicles, money, clothing and/or equipment. The client also recognises attendance of a Field Farm Project course in no way qualifies him/her to teach the course content. Field Farm Project therefore accepts no responsibility for any mishap occurring to third parties taught by attendees of any Field Farm Project course. Field Farm Project also takes no responsibility for any mishap during a course from any instruction or information not given by Field Farm Project appointed instructors or assistants. Field Farm Project also takes no responsibility for any mishaps occurring as a result of the clients failure to follow instruction. Field Farm Project will only accept liability for physical injury to a client that is shown to result from negligence on the part of Field Farm Project.
8. Cancellation by Field Farm Project
In the event that Field Farm Project cancels a course, all monies will be refunded in full, or if preferred, transferred as a deposit for another course. Field Farm Project reserves the right to cancel all and any bookings without reason or notice. Under these unlikely circumstances Field Farm Project agrees to repay in full all and any deposits or course fees to the client.
In the unlikely event that a client has cause for complaint about a Field Farm Project, the complaint should be made to a representative of Field Farm Project during the event in order that corrective action can be taken if necessary. If the complaint is about a member of staff then please contact the office and we shall inform you of the complaints procedures so we can take the necessary action. A complaint must be made immediately. Field Farm Project will not accept a complaint after the end of the course. However, should a problem not be resolved at source, a complaint should be made in writing within 28 days or this complaint will not be upheld. Please note all of our leading staff are CRB checked and cleared with the Criminal Records Bureau.
If you suffer from severe allergies from substances such as nuts etc, please inform us as soon as possible particularly if you think it will effect your participation in certain elements of your course.